Terms of Service

Subject to your agreement and compliance with these Terms, COMPANY grants you a limited, personal, non-exclusive, non-transferable, revocable right to use the Site and features provided herein solely in connection with the purposes for which the Site and its features were designed. You agree that all features of the Site may not work well or at all on any particular device or computer.

Any and all materials provided through the Site that are not publicly available or are otherwise limited to registered users constitute the confidential materials of COMPANY. You shall safeguard, protect, and hold in confidence all confidential materials made available to you on the Site. You may use the confidential materials solely for your individual informational purposes limited to the conduct of your activities and business.

We value the privacy of your information and comply with applicable privacy laws in processing the information you provide us. Our Site may include functionality that permits you to communicate with us or send us information. Whenever you interact with us and provide us information, we may collect that information (including your name, contact information, company name, and technical information provided by your device such as IP address). We may use this information to respond to your request or communication, improve our Site and services, comply with law, create aggregated or statistical data, and for other purposes. For more information, look at our Privacy Policy, which is incorporated herein by reference. You hereby consent to receive messages and communications via email, phone call, text/SMS to a number that you provide, or any other appropriate communication method regarding your use of the Site or your membership with us (if you have one).

Certain features and areas of our Site are available only to current members with a valid registration and login. You are responsible for creating account login details (“Login Information”) that are unique and secure, including a password with sufficiently complexity that it cannot be easily guessed, cracked or hacked, and you must keep your Login Information confidential. You may not allow any third party to use your Login Information under any circumstances. COMPANY is not liable for any harm caused by or related to the theft, misappropriation, disclosure, or unauthorized use of your Login Information. You must contact COMPANY immediately if you become aware of or believe there is or may have been any unauthorized use of your Login Information, or otherwise wish to deactivate your Login Information due to security concerns. You will at all times provide and maintain true, accurate, current, authorized, and complete information for your account when submitting information or materials on the COMPANY Site. If any false, inaccurate, untrue, unauthorized or incomplete information is submitted by you, COMPANY reserves the right to terminate your access and use of the COMPANY Site.

You agree to abide by all applicable local, state, national and international laws and regulations with respect to your use of the Site and not interfere with the use and enjoyment of the Site by other users or with COMPANY’s operation and management of the Site. COMPANY formats and submits out-of-network insurance claims on your behalf, using information you provide, in accordance with payor requirements. You remain responsible for the accuracy of the information and any insurer-required consents. By using the Site, you confirm that you have the legal right and authorization to submit any health-related information or claims, either on your own behalf or as a legal representative of the applicable patient. By using the Site, you represent and warrant that: (1) All information you submit will be true, accurate, current, and complete. (2) You will maintain the accuracy of such information and promptly update such information as necessary. (3) You have the legal capacity and you agree to comply with these Terms. (4) You are at least 18 years of age and not a minor in the jurisdiction in which you reside. (5) You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise. (6) You will not use the Site for any illegal or unauthorized purpose. (7) Your use of the Site will not violate any applicable law or regulation. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). You shall not: (1) Distribute the Site to others. (2) Rent, lease, sell, sublicense or otherwise grant anyone else rights in the Site. (3) Attempt to decompile, reverse engineer, disassemble or otherwise derive the source code of the Site. (4) Modify the Site or combine its code with any other code. (5) Use the Site for harassment, threats, abuse, obscene or offensive uses, spam, deceit, cyberattack, or any other malicious or illegal conduct. (6) Use the Site to infringe or violate the rights of anyone else. (7) Transmit to us any information you are not authorized to provide.

The Site and its contents are temporarily licensed to you, and they are not sold or transferred. COMPANY reserves all rights not expressly granted to you by these Terms. The information, text, content, images, videos, data, look and feel, color scheme, logos, and all other material contained on the Site are subject to copyright, patent, trademark and other intangible rights protection. You may not use such material except as part of the Site and in accordance with these Terms. No portion of the Site may be reproduced in any form or by any means, except that you may use sharing features available from within the Site (but only to the extent facilitated by such sharing feature). We do not grant you any other rights to such material. The use, downloading, modification or reproduction of any or all images, graphics, symbols, logos, and audio, video, animation and text documents in any file format and in any combination require our prior written consent and is otherwise prohibited. Generally, such authorization shall apply to only a previously and unequivocally defined use granted for a specific purpose and shall not constitute any permission to general use. Even in the event that use, downloading or reproduction of website content has been previously authorized, said content may neither be modified nor copied for commercial purposes. Furthermore, said authorization given hereinabove shall not grant any licensing rights whatsoever to use of intellectual property.

The Site may: (1) Enable your access to websites, platforms or services (including social media platforms) created or provided by third parties. (2) Display or otherwise make available content, data, information, applications, advertisements or materials from third parties. (3) Provide hyperlinks to certain third party web sites (“Third Party Materials”). Third Party Materials are provided solely as a convenience to you and you are subject to any specific terms and conditions under which they are provided. COMPANY does not create, endorse, sponsor, recommend, suggest, or have any responsibility for any Third Party Materials or any products or services depicted therein. You acknowledge and agree that COMPANY is not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, language availability, appropriateness, availability or any other aspect of such Third Party Materials or any statements made therein. Be aware of and read all third party terms and privacy policies whenever you leave the Site.

We will maintain certain data that you transmit to the Site solely for the purpose of providing the Site and managing its performance, as well as data relating to your use of the Site. However, we are not maintaining any data on your behalf or on behalf of anyone else, and we have no obligation whatsoever to maintain, retain, safeguard, back up, or provide back to you a copy of any data that you provide. Although we perform regular routine backups of data, you are solely responsible to maintain your own independent copy of all data that you transmit or that relates to any activity you have undertaken using the Site and we may delete all information from the Site that we deem necessary. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss, corruption, deletion, revisions, or other modification of such data.

Please be advised the Site is hosted in the United States. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you hereby expressly agree to have your data transferred to and processed in the United States under the GDPR (General Data Protection Regulation) and all other applicable data privacy laws.

Our Site may include functionality that permits you to communicate with us or send us information. For example, you may ask questions, submit job applications, sign up for newsletters or updates, or use other interactive features. Whenever you interact with us and provide us information, we may collect that information (including your name, contact information, company name, and technical information provided by your device such as IP address). We may collect and use this information to respond to your request or communication, improve our Site and services, comply with law, create aggregated or statistical data, and for any of our other business purposes. When you provide your contact information for these purposes, you consent and agree to receive messages and communications via email, phone call, text/SMS to a number that you provide, or any other appropriate communication method regarding your use of the Site.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

Except as may be separately agreed in writing between you and COMPANY, COMPANY reserves the right to change, suspend, remove, disable or terminate access to the Site at any time without notice, for any or no reason, and with no liability or responsibility to you. COMPANY may also impose limits on the use of or access to the Site, in any case and without notice or liability.

COMPANY may charge a service fee for submitting your claims through the Site, which fee will be disclosed before submission. You agree that ensuring and confirming all necessary payments remains your sole responsibility. COMPANY shall have no responsibility for failure of the Site to transmit payments on time, and we are not and cannot be responsible for any inaccuracy, error, delays, omission, non-performance, interruption or other failure of any data, information or message caused by flaws or other problems with the Site, Internet outages, network delays, interceptions of data or information, changes in third party payment processors and processing networks, bank restrictions, other similar events or conditions, or any “force majeure” events that may prevent your payment requests from being fulfilled.

All use of the Internet carries some risk. COMPANY does not guarantee the confidentiality or security of any communications you have with us over the Internet. COMPANY also does not guarantee that all information on the Site is accurate or up to date, and even if notified, COMPANY is not responsible for any failure to correct any content. COMPANY SHALL NOT BE LIABLE TO YOU OR ANYONE FOR (1) ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY OR ANY OTHER DAMAGES, REGARDLESS OF THEORY OR CAUSE OF ACTION (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE), OR (2) ANY LOSS RESULTING FROM A CAUSE OVER WHICH SUCH COMPANY DOES NOT HAVE DIRECT CONTROL. THIS IS TRUE EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. COMPANY SHALL HAVE ZERO ($0.00) LIABILITY TO YOU FROM YOUR USE OF THE SITE, OR IF ZERO LIABILITY IS NOT PERMITTED BY APPLICABLE LAW, THEN OUR TOTAL CUMULATIVE LIABILITY TO YOU SHALL BE CAPPED AT FIFTY DOLLARS ($50.00). You agree to indemnify, defend, and hold COMPANY, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against COMPANY by any third party due to or arising out of or in connection with your use of the Site. COMPANY reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your sole cost, in which case you agree to fully cooperate to the extent necessary, and execute all documents necessary for the defense of such claim. a. No Medical Advice; Not a Medical App. The Site is not intended to function as a medical app; it is not intended to be used as an accessory to a regulated medical device; and it is not intended to transform a mobile platform into a regulated medical device. You acknowledge and agree that the Site is not intended for any of the following uses: diagnosis of disease or other conditions; the cure, mitigation, treatment, or prevention of disease; or to affect the structure or any function of the human body. b. Reimbursement disclaimers. Use of the Site to assist in processing health insurance payments does not in any way guarantee that you will receive payment from a third party or COMPANY acting on behalf of itself or any insurance company or other payor. c. Disclaimer of Warranties. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE ENTIRE RISK AND RESPONSIBILITY OF YOUR ACCESS AND YOUR USE OF THE SITE IS WITH YOU AND NOT COMPANY. THE SITE AND INFORMATION CONTAINED THEREIN ARE PROVIDED “AS IS”, “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. COMPANY MAKES NO, AND HEREBY DISCLAIMS ALL, WARRANTIES AND CONDITIONS WITH RESPECT TO THE SITE, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO: WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY OR PERFORMANCE, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, CURRENCY OR COMPLETENESS OF INFORMATION, OF NON‑INFRINGEMENT, OF FUNCTIONALITY, OF AVAILABILITY, OF NETWORK CONNECTIVITY AND TRANSMISSION, OF ABILITY TO ACCESS OR USE THE SITE AT THE TIMES OR LOCATIONS OF YOUR CHOOSING, THAT THE FUNCTIONS CONTAINED IN, OR SERVICES PERFORMED OR PROVIDED BY, THE SITE WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE SITE WILL BE UNINTERRUPTED OR ERROR‑FREE, THAT DEFECTS IN THE SITE WILL BE CORRECTED, OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY COMPANY OR ITS REPRESENTATIVES SHALL CREATE ANY WARRANTY DISCLAIMED IN THIS SECTION. Certain jurisdictions do not allow the exclusion of certain implied warranties or limitations on applicable statutory rights of a consumer, so certain of the above Indemnification.

The laws of the State of New York (other than rules that would apply the law of other states) govern these Terms and your use of the Site. Your use of the Site may also be subject to other local, state, national, or international laws. All unresolved disputes will be decided by binding arbitration administered by the AAA under its then-current Commercial Arbitration Rules that are consistent with these Terms. However, either party may seek equitable remedies from a court of competent jurisdiction. Arbitration awards will be final and binding and judgments may be entered in any court having jurisdiction. Arbitrators have no power to award consequential or other damages that would be inconsistent with these Terms. Arbitrations and awards are confidential. Each arbitration will be conducted in New York, New York. In the event of any dispute with regard to these Terms, the prevailing party shall be entitled to recover its reasonable attorney’s fees and costs in such proceeding from the other party. YOU AGREE TO WAIVE YOUR RIGHT TO A JURY TRIAL. UNLESS PROHIBITED BY YOUR JURISDICTION, YOU HEREBY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN OR CONSOLIDATE YOUR CLAIMS AGAINST COMPANY WITH THE CLAIMS OF THIRD PARTIES OR PARTICIPATE IN A CLASS ACTION.

COMPANY may update these Terms at its discretion and from time to time. It is your responsibility to review these Terms fully and to continue using the Site only if you agree to these Terms. COMPANY may notify you of minor updates to these Terms via email or web notification, and for more significant changes, we may require you to accept such change by a click or other action before you are permitted to continue using the Site (for example, via a popup screen or popover message). Your continued use of the Site constitutes your consent to all amendments made to these Terms, and you must consent to all updates in order to continue using the Site.